For conversion, Internet banking and telephone banking details, follow the links below:

• Internet Banking Use and Enhanced Services
• Frequently Asked Questions (FAQs)
• Telephone Banking Enhanced Services

Wainwright Credit Union has a new banking system. The following are just some of the reasons why we made the change…

• This new system, a new wave in banking, allows us to serve you better. It fully integrates in-branch, ATM, POS (point of sale), Internet and telephone banking systems. It is considered to be a suite of integrated retail banking products that enables Wainwright Credit Union to meet today’s ever-changing business needs and positions us to grow and adapt to industry trends.
• Conversion to the new banking system is part of an overall strategy to enhance services, delivery, and reporting channels of Wainwright Credit Union.
• Your name has always been important to us. This new banking system confirms that fact – when you do your banking with us, you are a name – not a number. Now, when you do your banking, numbers are less significant, YOUR NAME is all WE NEED.
• This new system offers increased security for all of your transactions.

Contact Information

If you have questions or concerns about the upcoming conversion you can:

• drop by a branch and talk to a member service representative
• visit our website at www.wainwright-cu.com
• email wcu@alberta-cu.com
• call your branch

If you have questions that you need answered outside of branch hours, a 24/7 help-line is now available for your use. You can ask questions with regard to conversion related topics, e.g. how do I access the new telephone banking system or how do I use the new Internet banking system?

Help-line phone number: 1-888-896-5717